STEP 3 : EBAY – YOU HAVE SENT ME THE WRONG ITEM O ITS DEFECTIVE / DAMAGED:
Im really concerned to hear this, can you fill in this short form so we can process your replacement or refund on the item.
Once we have this we can process the re-send so you get the right item quickly.
Note: If you no longer want the item, after filling out the form above you will need to then just cancel the item within ebay. New ebay rules mean we cannot refund orders without been cancelled first. This is a simple task via the resolution centre. So please follow this link and select ‘cancel the transaction’. This is the quickest and easiest way to have the order refunded.